Privacy Policy

Last updated: 11/21/2025

CAI Automation (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communication systems.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Submit a form or contact request on our website.

• Call, text, or email our business.

• Schedule an appointment or subscribe to updates.

This may include your name, phone number, email address, and other details necessary to fulfill your request.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support.

• Send service updates, appointment confirmations, and reminders.

• Deliver requested information and automation-related services.

• Improve the quality of our communication and automation tools.

We do not sell, rent, or share your information with third parties for marketing purposes.

3. SMS & Communication Consent

CAI Automation only sends text messages after you have provided explicit consent. When you complete a form on our website, you have the option to check a box for service‑related text messages (appointment reminders, missed‑call follow‑ups, support responses) and a separate box for marketing and promotional messages. We will only send messages according to the box(es) you select.

If you call or text our publicly listed number, we may send a one‑time service reply acknowledging your inquiry. Ongoing messaging will not continue without your express consent via our website forms.

Message frequency varies and message/data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance. Consent to receive SMS messages is not a condition of any purchase or service.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data is shared only with service providers necessary to operate our services (e.g. payment processors and telecom carriers).

4. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no system is 100% secure, and you use our services at your own risk.

5. Your Rights

You may:

• Request access to or deletion of your personal information.

• Opt out of text messaging by replying STOP to any message.

• Contact us to update or correct your information.

6. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
🌐 https://cai-automation.com

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.